About Opzello
The platform that listens to your customers
Opzello is an AI customer-intelligence platform for businesses that run on WhatsApp — it reads every conversation and shows you what is actually happening, not what a status meeting says is happening.
The problem
Customers talk. Nobody is listening.
Customer conversations live on personal phones, complaints get buried under hundreds of messages, and by the time a problem shows up in the numbers it has already cost you customers. Owners end up guessing what is wrong instead of just knowing.
What we do
One inbox, full visibility.
Opzello turns your WhatsApp Business number into a system your whole team runs on:
- A shared team inbox where every customer conversation is saved, searchable and assigned — no more chats trapped on personal phones.
- AI that reads every conversation and flags complaints, churn risks and ready-to-buy customers before you miss them.
- One-click actions that turn messages into tasks, deals, and follow-up reminders — nothing falls through the cracks.
- Goals, reports, and team analytics built from your real customer data, not a spreadsheet disconnected from reality.
Why AI
Analysis grounded in real work.
Opzello's AI features — analysis, brainstorming and strategy — are not a generic chatbot bolted onto a dashboard. They read a team's actual logged work and goals before responding, so the output is grounded in what a team is really doing, not generic advice that could apply to any company.
Get started
See what your customers are actually telling you.
Connect your WhatsApp Business number and read the last month of conversations the way your customers wrote them.